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Casino Frequently Asked Questions - Click question for details

How does online gambling work?
Why virtual gambling is effective?
Is online gambling safe?
Is online gambling legal?
Do I have to be an adult to gamble?
How do I choose an online casino?
Why choose a UK online gamling site?
Is online gambling fair?
How do I get started with online gamling?
How do I get paid?
Which casino offers the best joining bonus?


How does online gambling work?
Online gambling operates in a very similar way to regular gambling. You deposit your stake money from your credit card or other payment method, and they use random number generators to give the outcome of the casino games. If you win, they pay your winnings to you, either back to your credit card or by sending you a cheque.

Why virtual gambling is effective?
When you choose to gamble at online casinos, you have many advantages that land-based casinos do not offer:

  • Online casinos are open 24/7 - 365 days a year.

  • Online casinos have much higher pay out percentages than most other gambling can offer you.

  • Most online gambling sites frequently have great competitions and promotional offers to their existing players. Playhard keeps you informed of Players Club exclusive offers.

  • You can play for fun and practice your gambling skills before you decide to wage any real money.

Is online gambling safe?
Payout rates of the online gabmling sites are monitored by reputable audit and accountancy companies such as PriceWaterHouseCoopers, the world's largest accountancy firm. www.Playhard.co.uk’s online casinos all make use of the latest and most secure transaction methods available, so you can always deposit money with confidence. Transactions are carried out using 128-bit secure encryption as a minimum, and SSL protection from reputable providers such as VeriSecure gives piece of mind by insuring you, should your security be compromised

 Is online gambling legal?
In the UK and Ireland – YES.

In many other countries, gambling on the Internet is also legal. When a new player signup at an online casino, the casino will carefully go through the information you provide and will find out if the city or country you are living in prohibits gambling.

Do I have to be an adult to gamble?
It depends on your national laws. In the UK you have to be at least 18 or older to play for real money at online casinos. Those under 18 can always play for fun at most online casinos. There are some casinos that insist on players who are at least 21 before they will allow you to place bets.

 How do I choose an online casino?
There is no hard and fast set of rules about which casino to select. With such a wide range of casinos on offer the best advice is to look around. First read the uk casino reviews on this site and select one or two that you think may appeal. Then download their software for free and play for free to see if you are comfortable with it. All online gambling sites should provide free-phone telephone numbers. Test their customer service by calling them with a minor query before opening your account. If they respond quickly and courteously it will increase your confidence.

Why choose a UK online gamling site?
The UK has a highly regulated gambling and online gaming industry, geared to providing a high level of protection for their customers. Off shore sites may not always provide the same level of customer care. In the UK all casinos are independently verified and if any online casino was found to be cheating or breaking government rules, they would have their gambling license revoked immediately.

Is online gambling fair?
It's understandable that there is an element of faith in playing online, since you cannot see the cards being dealt, or the spinning of the roulette. By only playing at Playhard featured casinos, you have the assurance that these online casinos are well established, financially stable, fair, and will continue being a leading online casino for a long time to come.

The random number generators that decide the results are proven and constantly tested to ensure that they are completely fair. Independent audits by accountancies such as Price Waterhouse Coopers will look at the payouts, and ensure that casinos are paying out fairly. The Playhard Top Online casinos are popular because none of our players have had bad experiences with them

 How do I get started with online gamling?
First of all you need to go to the casino's home page: find where it says, "download." Press "download" and then decide where to save the installation program file on your computer. Make sure that you save it a place where you will be able to find it again.

For most online casinos, downloading should not take more than 10-15 minutes when using a 56k modem. This however, will of course depend on your Internet connection as well as the size of the file in question.

Different methods of installation will be used according to the casino that you want to install. Each site provides its own instructions and a freephone number in case of problems.

How do I get paid?
Most casinos will send you a cheque for your winnings within a week. In case you made the deposit with a cheque or money order, the casino will send you a check for the winnings and your original deposit if you want to. If you made your deposit by credit card the casino will usually only credit your card up to the amount you originally deposited and the rest of the winnings will also be sent to you by mail.

 Which casino offers the best joining bonus?
The promotions that casinos offer changes on a weekly basis, and this site updates its list accprding to our independent research. Currently the best online joining bonus is provided by the companies listed on the online casino guide.

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